Refund policy
Roveley 60 Day Money Back Guarantee
We know how personal baby care can be, and sometimes a product just is not the right fit. That is why all of our Roveley rollers come with a 60 Day Happiness Guarantee.
If it is not helping, does not feel right, or just is not what you expected, no problem.
How It Works
- You have 60 days from delivery to try it out.
- If you are not happy with Calm Teething, just email us at info@roveley.com with your order number.
- We will take care of a refund or replacement, your choice.
- No returns required. No forms. No hassle.
What Is Covered (and What Is Not)
- This guarantee applies only to Roveley rollers.
- Add on items like teething mitts, pops, and other accessories are non refundable.
- Shipping costs are non refundable (unless the order was never delivered).
- Digital items (like ebooks) and shipping protection are non refundable.
- The only exception: if your item was never shipped or delivered, we will refund the shipping protection.
- If a product arrives damaged, we will reship it. If that is not possible, we will issue a refund.
One Last Thing
We kindly ask that you try the product a few times before deciding, it helps us improve and understand what is working.
And if you are open to it, we would love your feedback. It helps us make Roveley even better for more families like yours.